When your iPhone will not turn on, you may start to panic or feel frustrated. The great news is you shouldn’t be panicking right away. In some cases, the iPhones are a bit temperamental and there happen to be a few tricks you can use to bring the phone back to life, before making the decision to contact a Genius or Apple to conduct repairs on the phone.
To begin with, check if the phone has charge. In some cases, the battery might have run flat and you don’t know about it. Plug your phone into an Apple charger and wait for at least 10 minutes. Check if the charging process is displayed on the screen of your iPhone. If there is a charge showing, do not try to turn the phone on straight away. Allow the phone to charge fully before you turn it back on.
If the phone still doesn’t turn on after you have charged it, try to restart it. This can be done by holding the power button down for a couple of seconds. If your iPhone was just off, it should turn on. If the phone was already on, it should just restart.
However, if the phone is still unresponsive, your next step will involve a hard-reset. This method resets the phone’s memory but it won’t wipe your data, music or photos in the storage of the phone. To reset your phone, hold the home and power button down at the same time. If your phone doesn’t feature the home button, like the iPhone 7, then you can hold the volume down and power button together. Hold the two buttons down for 20 seconds. If the shut-down slider appears, this will mean that the phone was on. At this stage make sure you keep the buttons held down anyway.
Now, wait for the Apple logo to come up and then release your hold on the buttons to allow the phone to restart. If this fails to work, it may be possible that the phone has gone flat and the charging cable is not working. At this stage try a different charger or cable and a different power-socket.
Factory Reset And DFU Mode
These 2 options should be your very last resort. When your iPhone is completely non-responsive, you can plug your cable into a dock connector or lightning port. Now hold down your home-button or if you have a newer phone hold down the volume-down button and while holding the right button down plug the other side of the cable into a computer. This will hopefully place the iPhone into Recovery Mode which will enable you to restore it.
If you are unable to restore the phone, then you need to put the phone into DFU-mode. This involves plugging the phone into a computer and then holding down the power-button for only 3 seconds. The next step will be to hold either the volume-down or home button and the power button for 10 seconds. Release the on/off button, but keep holding the home or volume button down for a count of 5 seconds. The screen will stay black and your computer should open iTunes. Now all you need to do is follow the instructions on-screen to work you through restoring the phone.
In some cases, the phone still works but your proximity sensor doesn’t, which means the screen remains dark even though the phone is actually on. When you restart your phone, it should be able to work for enough time for you to go to Settings onto General onto Reset and then choose “Reset All Settings” in order to erase preferences and to repair the sensor issues.
Also, it’s never a bad idea to check out My iPhone Won’t Turn On – website with the latest bugs and recovery options for Apple products.
If all these steps have failed to work, it is advisable to take the phone to your closest Apple Store to conduct the repairs or to assist you in getting a brand-new phone if the phone was under warranty.